Customer Service
Service & Fulfilment
On-Time In-FullOTIF
Target 95%
—OTIF
On-time —
In-full —
Damage-free —
Case Fill RateCustomer Service
Cases shipped / ordered
— %
—
Forecast AccuracyDemand Planning
1 − MAPE, category-weighted
— %
—
Smart NarrativeAI generated
—
Case salesSales
Confirmed dispatch, period
— cases
—
Promo uplift —
Demand vs forecast — trendTime intelligence
Actual dispatch, forecast and prior year (cases)
Sales variance vs forecastZebra BI
Actual − forecast, by category
Above forecastBelow forecast
Commercial
Trade & Promotions
Promotion uplift by categorySales & Marketing
Promoted vs baseline volume
Sell-throughSales & Marketing
Promoted stock sold
— %
—
Trade spend ratio —
Figures are illustrative synthetic data. OTIF = On-time × In-full × Damage-free.
Plant Floor
Packaging Line OEE
Line OEEOEE
World-class benchmark 85%
—OEE
Availability —
Performance —
Quality —
ThroughputProduction
Cases / hour, packed
— cph
—
Wastage & giveawayProduction
Material loss + overfill
— %
—
Predictive AlertsAI forecast
Line-risk and threshold breaches, next 7 days
Changeover & downtimeTime intelligence
Changeover vs breakdown hours, with prior year
Smart NarrativeAI generated
—
Wastage variance vs targetZebra BI
Actual − target wastage %, by line (lower is better)
Below targetOver target
Reliability
Line Maintenance
MTBFMaintenance
Mean time between failures
— hrs
—
MTTRMaintenance
Mean time to repair
— hrs
—
Avg changeoverMaintenance
SKU change, SMED
— min
—
OEE loss waterfall — by causeOEE
Where the run rate is lost (percentage points)
Predictive alerts are model-simulated on illustrative data. In production these run on Azure ML scored into Power BI.
Stock
Inventory & Shelf-life
Stock coverInventory
Days of demand on hand
— days
—
DIOInventory
Days inventory outstanding
— days
—
Shelf-life at riskInventory
SKUs < 30 days to expiry
— SKUs
—
Wastage costInventory
Write-off, period
USD —k
—
Complaints ParetoQuality
Consumer complaints by cause, cumulative %
Smart NarrativeAI generated
—
Conformance
Quality & Compliance
First Pass YieldQuality
Right first time
— %
—
ComplaintsQuality
Per million units
— PPM
—
Audit readinessCompliance
BRCGS / ISO 22000 checklist
— %
—
Finance
Margin & Trade Spend (FP&A)
P&L — Actual vs BudgetZebra BI
USD '000, period to date
FavourableAdverse
Cost per case — trendTime intelligence
USD / case, actual vs prior year
Liquidity
Cashflow, Income & Balance Sheet
Operating cashflowCashflow
Net cash from operations
USD —k
—
Gross marginIncome
After COGS & trade spend
— %
—
Working capitalBalance sheet
Current assets − liabilities
USD —k
—
Cash bridge — opening to closingCashflow
Operating, investing and financing movements (USD '000)
Financials are illustrative. Wastage and giveaway feed write-off cost and gross margin — the model keeps these tied.