Delivery & Service PerformanceDIFOT, on-time delivery and order fill
Live
Time intelligence: Year to date vs prior year
Service

Delivery Performance

Delivered In-Full On-TimeDIFOT

Target 95%
DIFOT
On-time
In-full
Damage-free

Perfect orderService

No error, damage or delay
%

Order fill rateService

Lines shipped / ordered
%

Smart NarrativeAI generated

DeliveriesOrders

Completed drops, period
Avg lead time

Deliveries vs plan — trendTime intelligence

Actual, plan and prior year (drops)

Service variance vs targetZebra BI

DIFOT actual − target, by lane
Above targetBelow target
Network

Volume by Region

Shipments by region & modeDistribution

Drops split by transport mode
Figures are illustrative synthetic data. DIFOT = On-time × In-full × Damage-free.
Assets

Fleet Utilisation

Fleet utilisationTransport

Target 80%
Util
Loaded km
Empty running
Idle

Cost per dropTransport

All-in delivery cost
USD

Pick accuracyWarehouse

Lines picked error-free
%

Predictive AlertsAI forecast

Delay-risk and SLA breaches, next 7 days

On-time vs delay hoursTime intelligence

Delivery delay hours by month, with prior year

Smart NarrativeAI generated

Cost-to-serve varianceZebra BI

Actual − budget USD/drop, by lane (lower is better)
Below budgetOver budget
Reliability

Fleet Maintenance

Vehicle availabilityMaintenance

Fleet ready to dispatch
%

MTBFMaintenance

Mean time between failures
hrs

Dock-to-stockWarehouse

Receipt to put-away
hrs
Predictive alerts are model-simulated on illustrative data. In production these run on Azure ML scored into Power BI.
Stock

Inventory & Flow

Inventory turnsInventory

Annualised
x

DIOInventory

Days inventory outstanding
days

StockoutsInventory

SKUs below safety stock

Dwell timeWarehouse

Avg stock dwell
days

Delay-cause ParetoService

Late-delivery root causes, cumulative %

Smart NarrativeAI generated

Finance

Cost-to-Serve (FP&A)

Logistics P&L — Actual vs BudgetZebra BI

USD '000, period to date
FavourableAdverse

Cost per order — trendTime intelligence

USD / order, actual vs prior year
Liquidity

Cashflow, Income & Balance Sheet

Operating cashflowCashflow

Net cash from operations
USD k

Contribution marginIncome

After cost-to-serve
%

Working capitalBalance sheet

Current assets − liabilities
USD k

Cash bridge — opening to closingCashflow

Operating, investing and financing movements (USD '000)
Financials are illustrative. Delay and empty-running feed cost-to-serve and contribution margin — kept tied in the model.