Privacy Policy

MyData Insights Pvt Ltd ("MyData Insights", "we", "us", or "our") is a data, AI, and automation consulting practice headquartered in Dubai, United Arab Emirates. Our registered trading name is "Next Level Data · AI · Automation". We operate globally across the GCC, India, Singapore, Malaysia, the United Kingdom, and North America.

Data controller contact: amit@mydatainsightspvtltd.com

We collect information in the following ways:

Enquiry and contact forms - name, business email address, company name, job title, and the message you submit via our contact or consultation-booking forms.

Calendly bookings - when you book a call via our scheduling tool, Calendly collects your name, email, and calendar availability on our behalf.

Website analytics - we use Google Analytics 4 and Microsoft Clarity to collect anonymised usage data including pages visited, session duration, device type, and approximate geography. No personally identifiable information is stored by these tools without your consent.

Newsletter and content subscriptions - if you subscribe to our Substack newsletter ("Next Level Data"), Substack processes your email address under its own privacy policy.

Email correspondence - emails sent directly to our team are retained for business communication purposes.

We use your data exclusively for the following purposes:

• Responding to enquiries and scoping potential engagements
• Scheduling and conducting discovery or consultation calls
• Sending the specific content or resources you requested
• Delivering our Substack newsletter if you have subscribed
• Improving our website through aggregated, anonymised analytics
• Complying with legal and regulatory obligations

We do not use your data for automated decision-making or profiling. We do not sell, rent, or trade your personal data to third parties.

For individuals in the European Economic Area or United Kingdom, we rely on the following legal bases:

• Legitimate interests - for responding to business enquiries and website analytics
• Consent - for newsletter subscriptions (you may withdraw at any time)
• Contractual necessity - where processing is required to deliver agreed services
• Legal obligation - where required by applicable law

We retain personal data only as long as necessary:

• Enquiry records: 2 years from last contact, unless an engagement begins
• Client project records: 7 years (in line with standard commercial record-keeping)
• Analytics data: 14 months (Google Analytics 4 default retention setting)
• Newsletter subscriptions: until you unsubscribe

When data is no longer required, it is securely deleted or anonymised.

We use the following sub-processors who may handle personal data on our behalf:

• Google Analytics 4 - website analytics (Google LLC, USA)
• Google Tag Manager - tag management (Google LLC, USA)
• Microsoft Clarity - session recording and heatmaps (Microsoft Corp., USA)
• Calendly - appointment scheduling (Calendly LLC, USA)
• Zoho Forms - contact and enquiry forms (Zoho Corp., India/USA)
• Resend - transactional email delivery (Resend Inc., USA)
• Vercel - website hosting and deployment (Vercel Inc., USA)
• Substack - newsletter platform (Substack Inc., USA)
• LinkedIn - analytics and retargeting via LinkedIn Insight Tag (LinkedIn Corp., USA)

All third-party processors operate under their own privacy policies and, where applicable, Standard Contractual Clauses for international data transfers.

As a Dubai-based firm with a global client base, your data may be processed in countries outside your own. Where we transfer data internationally, we ensure adequate safeguards are in place - including Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms recognised under applicable data protection law.

Depending on your jurisdiction, you may have the following rights:

• Access - request a copy of the personal data we hold about you
• Rectification - ask us to correct inaccurate or incomplete data
• Erasure - request deletion of your personal data ("right to be forgotten")
• Restriction - ask us to limit how we process your data
• Portability - receive your data in a structured, machine-readable format
• Objection - object to processing based on legitimate interests
• Withdraw consent - where processing is based on consent, you may withdraw at any time

To exercise any of these rights, contact us at amit@mydatainsightspvtltd.com. We will respond within 30 days. If you are in the UK or EEA and are not satisfied with our response, you have the right to lodge a complaint with your national supervisory authority.

Our website uses the following types of cookies:

• Strictly necessary - required for the website to function (no consent required)
• Analytics - Google Analytics 4 and Microsoft Clarity for understanding usage patterns
• Marketing - LinkedIn Insight Tag for B2B retargeting

You can manage or disable cookies via your browser settings. Note that disabling certain cookies may affect website functionality.

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website is served over HTTPS with HSTS enabled, and access to personal data is restricted to authorised personnel only. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are directed at business professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us immediately and we will delete it.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Material changes will be communicated via our website.

For any privacy-related questions, requests, or concerns:

MyData Insights Pvt Ltd
Dubai, United Arab Emirates
Email: amit@mydatainsightspvtltd.com